Studio Policies
As a guest or member of the Wanderlust Squaw Valley community, we kindly ask that you be mindful of the following guidelines and policies, so that all guests may enjoy an effective, safe, peaceful, and positive experience.
TARDY POLICIES
While we understand many of our guests are visiting our studio for the first time and that winter driving conditions can be problematic, safety in the yoga room is our highest priority. We also value creating a space free of distractions for participants to center and practice. Please adhere to the following:
- 10-minute tardy policy: guests will not be admitted into mat-based classes who are later than 10 minutes.
- this policy helps ensure guest safety as yoga starts simple and progresses into more complex poses that require the body to be properly warmed up and prepared for.
- this policy helps ensure guest safety as yoga starts simple and progresses into more complex poses that require the body to be properly warmed up and prepared for.
- 5-minute tardy policy for AIREAL classes: guests will not be admitted into aireal classes who are later than 5 minutes.
- this policy helps us maximize class time and guest safety as participants need to be properly fitted for hammocks and made aware of safe practices for aireal yoga.
ARRIVE EARLY
Again, we value safety and a space free of distractions. To help us ensure we start class on time and with everyone ready to practice, please plan to arrive early to classes. This is especially important during times of heavy visitation, such as Thanksgiving, Christmas, President’s Weekend and the 4th of July weekend.
- 15 minutes early: for guests who are new to the studio, please arrive 15 minutes early to complete the registration process.
- 5-minutes early: for returning guests, please arrive at least 5 minutes early to check in and get situated.
WINTER WEATHER POLICY
Winter road can conditions can be very hazardous in our area and while we make every effort to adhere to our schedule, we occasionally have to cancel classes due to weather conditions. During severe winter storms, please check our online schedule for last minute changes or call the studio at 530-584-6140.
AGE POLICIES
- Minors must have an parent/guardian present to sign our waiver of liability form the first time attending a class. We do not have an age limit for our mat-based classes and children are welcome so long as they participate or quietly rest on a mat.
- AIREAL participants must 18 years of age or older. Minors are not permitted in aireal classes.
PURCHASE POLICIES
- Class packs are for the individual purchaser and are not allowed to be shared between multiple guests.
- Auto-pay memberships are required to fulfill payments for the contracted length of the membership.
- Returns for retail items must be made within 30 days of purchase. All sale items are final sale.
PRIVATE CLASS POLICY
We have a 5-day cancellation policy for private classes. If you need to cancel your session, we require notice at least 5 days prior to the scheduled class for a full refund. If you cancel within 5 days of your scheduled class, we will refund 50% of the purchase cost.
PRIVACY POLICY
Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with the highest quality services and support. We will never share your personal or financial information with any other party.